Bajilive365 Privacy Policy — Details on how your information is protected

Bajilive365 ("we", "our platform") takes your privacy seriously. This Privacy Policy explains what personal information we collect, how we use it, and what rights you have.

This policy applies to the Bajilive365 website, mobile application, and all associated services. By using any of our services, you acknowledge that your information will be handled in accordance with this policy.

Bajilive365 believes transparency is the foundation of trust. That is why this entire document is written in plain, clear language so you can understand exactly what happens with your data.

At Bajilive365, we collect two types of information — what you provide directly, and data generated automatically as you use the platform.

Bajilive365 uses your information only for defined, legitimate purposes. We will never use your data in ways you would not reasonably expect.

• Account Management: To create, verify, and maintain the security of your account.
• Payment Processing: To process deposits and withdrawals securely.
• Fraud Prevention: To keep your account and our platform secure.
• Legal Obligations: To comply with AML, KYC, and other regulatory requirements.
• Service Improvement: Analytics to improve your experience.
• Contact: To send important updates, bonus offers, and support-related messages.
• Responsible Gaming: To monitor gaming behavior and provide assistance when needed.

Bajilive365 never sells your information for commercial purposes. However, data may be shared in specific circumstances where required by law or necessary to deliver our services.

• Payment Providers: bKash, Nagad, Rocket — only the minimum data necessary is shared to complete transactions.
• Identity Verification: Authorized third parties for KYC processing.
• Law Enforcement Agencies: Disclosure of information under court order or legal obligation.
• Security Partners: For detecting and preventing fraudulent activity.

At Bajilive365, we employ industry-leading technology to protect your information. Security is not just a talking point for us — it is at the heart of every decision we make.

• 256-Bit SSL Encryption: All data transfers are fully encrypted.
• Firewall Protection: Shielding servers against external attacks.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: Regular audits conducted by third parties.
• Data Center Security: Secure data centers meeting international standards.
• Real-Time Monitoring: 24/7 monitoring of suspicious activity.

Bajilive365 uses different types of cookies to enhance your experience. Below is a detailed breakdown of each cookie type and its purpose.

At Bajilive365, you have full control over your data. Your key rights are outlined below.

In line with international financial regulations, Bajilive365 follows a KYC (Know Your Customer) process. This is done for your own security.

• National ID Card or Passport: Required to verify your identity.
• Selfie or Photo: Used to match your face against official documents.
• Proof of Address: Utility bill or bank statement, where applicable.

KYC documents are accessible only to authorized personnel and are stored with the highest level of security.

Bajilive365 does not retain any data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.

• Account Information: Up to 5 years after account closure.
• Financial Transaction Records: Up to 7 years in accordance with AML regulations.
• KYC Documents: 5–7 years after account closure.
• Support Conversations: Up to 2 years after resolution.
• Cookies & Session Data: At end of session or a maximum of 30 days.

Bajilive365 reserves the right to update this Privacy Policy at any time. We will notify you in advance of any significant changes.

• You will be notified of significant changes via email or an in-platform notification.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• The date of the latest update will always be shown on this page.